Frequently Asked Questions
This page will answer some common questions we often receive about electrical services in general and Burkina Electric specifically. Click on your topic of interest.
What is an arc fault?
An ARC FAULT is an unintentional electrical discharge - a problem that even the most saftey-conscious homeowner can't always avoid. That's because arc faults are usually caused by undetected problems: Damaged extension cords. Improperly installed wall receptacles, electrical cable pierced by picture-hanging nails.
Why is an arc fault dangerous?
An arc fault may ignite combustible materials and cause a fire - a threat to any home and its occupants. Furnaces in attics are a common problem.
What can I do to prevent arc faults?
You can't prevent arc faults from occuring. However, there is a device that can stop them--by interupting the electrical current before any damage is done. It's called the General Electric Arc Fault Circuit Interrupter (AFCI), and it electronically detects any arc fault and stops the flow of electrcity in a fraction of a second. No electricity, no heat, no fire. And, by tripping on a specific circuit, the GE AFCI helps you identify the source of the problem right at the load center.
Do fuses and circuit breakers serve the same purpose as AFCI's?
No. Fuses and circuit breakers cannot detect low-level arcs. Only AFCIs are specifically designed for that purpose.
Are AFCIs required by the National Electrical Code?
Yes. As of January 2002, arc fault circuit interruptors are required by the National Electrical Code on all new bedroom circuits. But, you can protect you existing home too! By installing GE AFCIs now, you can get peace of mind from their added fire protection.
Burkina Electric & Construction Services
What are your operating hours?
Burkina Electric & Construction franchise locations are on duty 24 hours a day, 7 days a week to serve your electrical needs. They respond to emergency situations at any hour of the day or night.
How fast can I get someone to do the work?
Burkina Electric & Construction Company response time depends on our workload, but we’ll get there as fast as possible. Most franchise location vehicles are radio or cell-phone dispatched for instant communication.
How do your charges compare with other electrical service companies?
Burkina Electric & Construction franchise locations' prices are competitive. But it doesn’t stop there! Ask your Burkina Electric & Construction technician about our Advantage Plan, which saves you money on each and every service call. And there are many other benefits, too!
Where is the nearest Burkina Electric & Construction to my home or business?
Enter your zip code into the text field at left to contact your nearest Burkina Electric & Construction Company.
What Causes A Power Loss?
A POWER LOSS may be caused by a winter storm, an energy shortage, a summer brownout, a downed tree falling on a power line - any unforeseen event that cuts off the power to your electrical system.
How can I prepare for this type of occurrence?
You can install a backup power system, consisting of a generator connected to a generator panel. Burkina Electric & Construction Company locations carry Generac Emergency Home Generators.
How does a generator work?
When the power goes out, a generator creates electrical power without using a utility's electrical source. Typically, a generator is run on fuel, like natural gas or LPG.
When a generator is installed in your home, one main breaker is connected to your home's load center and the other main breaker is connected to your generator. The generator panel is then connected to circuits for critical electrical loads - furnace, refrigerator, lights, sump pump, etc. - that you designate need to remain on during a power loss.
What do I do when I lose power?
Emergency standby generators operate automatically and simultaneously switch OFF the main circuit breaker connected to your load center and switch ON the main circuit breaker connected to your generator. The generator senses the utility power loss and makes this switch even if no one is home. It also knows when the power comes back on and will automatically switch power back on through your home's main load center.
What type of generator is right for my home?
The first step in purchasing a generator is to identify the things you absolutely cannot live without during a power outage. Usually high on the list will be the refrigerator and the freezer, a well pump, the furnace fan if you have natural gas or oil heat, or maybe some lighting.
Burkina Electric & Construction Company can share more details with you, just give us a call to find out how you can protect yourself against power losses.
What are electrical surges?
Surges and transients are momentary spikes in electrical voltage. These surges or transients can enter a home through the incoming electrical line, telephone line, and even the cable TV or internet line.
Where do they come from?
At one extreme, a surge can be generated by a nearby lightning strike. At the other, transients can come from the motors in your electrical appliances when they turn on and off during everyday operation. Harmful surges also are produced by electric utility power switching designed to meet changing energy demands.
What can they do?
While a lightning strike can cause immediate and severe damage, low level surges will, over time, degrade electronic components and shorten the life of computers, home entertainment systems, telecommunications devices and, increasingly, even kitchen and laundry appliances.
What can you do?
You can protect the investment in all of your electronic devices with afamily of surge protectors. While surge strips protect one electronicdevice, there are many products that can protect all the connections ina home - and this is what Burkina Electric & Construction Company recommends. When whole-homedevices are used in combination with surge strips, your electricaldevices receive maximum protection.
How do surge protectors work?
Once in place and connected to your load center, telephone service orcable service, surge protectors redirect surges to ground and dissipatethe energy. The surge protection selected must be UL rated on responsetime (where lower clamping voltage is better) and surge rating (wherethe greater the surge current rating, the longer the surge protectorwill last).
What surge protector is right for me?
Each type of surge protector focuses on a particular type ofwiring:electrical, telephone or coaxial cable. There are two AC powersurge protectors, allowing you protection regardless of the brand ofload center in your home. Ask your local Burkina Electric what type ofprotection is right for you and your home.
I have had the pleasure of working with many companies on various projects and I must say that Burkina Electric & Construction is one of the best organizations I have worked with in the industry. When we started our project, your team reacted immediately to bring our vision to life. The follow-up and detail was superior. Your understanding of our goals and concepts were demonstrated time and time again. I know that we will be working with you again in the future and appreciate your professionalism and commitment to quality and execution.
“As a professional General Contractor that works with a very demanding, intelligent, and informed clientele, we have to associate ourselves with subcontractors whose policies are the same or very similar to ours. We have worked with Burkina Electric & Construction since their formative years. Their emphasis on professionalism, technical know how, concern for the client. We rely on their input when it comes to the very challenging projects that we encounter. We continue to use them and highly recommend Burkina E and C when asked.”
I’m proud of what we all did together. I know your designers create something in our head and on paper, but it takes a special Tech to execute that vision… and do it so well!
I want to personally thank you and your team for your outstanding efforts. I know you had many roadblocks in your way on this one, but you managed to persevere and overcome all of them. Your onsite team were and continue to be a pleasure to work with and truly understand the meaning of can do and customer satisfaction.
When we bought our home, we were alarmed to discover that it wasn’t level. We wanted to do some remodeling, but needed to address this issue first. Burkina E and C, assured us that they could raise the house, replace all of the piers and posts – without damaging the plumbing or the heating ducts. They were right! And the project was completed on time and on budget. It was a very positive experience and everyone on the project was easy to work with. We’ve recommended their services to friends and will continue to do so.